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Distracting Driving: Technology and Paying Attention

At Scott McCorkle’s Liberty Buick-GMC Trucks, we want you to feel comfortable with the technology in your new vehicle and our team is here to answer any questions you may have.
We’ve seen the headlines on the news- an accident caused by a distracted driver. Lives lost. Distracted driving is dangerous, claiming 3,522 lives nation-wide in 2021. Between 2012-2021, a total of 32,657 died in distracted driving crashes. The National Highway Traffic Safety Administration (NHTSA) leads the effort nationwide to save lives by preventing this dangerous and often tragic behavior. These statistics (from a May 2023 report) confirm that distracted driving is risky, not only to vehicle occupants, but to pedestrians, cyclists, other drivers, and properties.
Updated vehicle technology is great, but it’s still up to the driver to pay attention. With newer safety features in cars and trucks, it’s easy to get acclimated to your sensors doing the work for you. While these features are geared to helping the driver with increased safety measures, don’t become complacent and let your car do the driving for you.
What is distracted driving? Simply put, it’s when a driver diverts their attention away from the task of driving and focuses on some other activity which may include texting or talking on their phone, adjusting the radio or climate controls and conversations with passengers. NHTSA (2021 data) shared that eight percent of fatal crashes, 14 percent of injury crashes and 13 percent of all traffic crashes were reported as being caused by a distraction. In addition to the forementioned 3,522 killed, another 362,415 were injured by distracted drivers. 644 nonoccupants (pedestrians, cyclists, and others) were killed in distracted-affected traffic crashes during this same time period. The largest percentage of drivers involved in fatal crashes are drivers aged 15-20. In North Carolina The North Carolina Department of Insurance (www.ncdoi.gov) and Commissioner Mike Causey shares these tips to help drivers avoid the pitfalls of distracted driving:
  • Don’t use your phone at all while driving! That includes texting, websites, or social media. If you really need to send a text or email, pull off the road safely or select a passenger as a “designated texter.”
  • Don’t eat while driving.
  • Do personal grooming like hair and makeup at home, not on the road.
  • Set your navigation systems or radio stations before you start driving.
  • Ask someone in the car to tend to the needs of children if necessary.
By the Numbers The North Carolina Department of Transportation (NCDOT) reported these crash statistics in 2020: 44,128 crashes caused by distracted driving, 18,552 injuries caused by distracted driving and 157 deaths caused by distracted driving. In 2021, NCDOT reported 18% of crashes involved a distracted driver.   NCDOT’s (www.ncdot.gov) website shares these laws for drivers:   Cellular use: Drivers under 18 are prohibited from using a mobile phone or technology associated with a mobile phone while driving except in emergencies or when talking to a parent or spouse. Violators pay a $25 fine but receive no driver license points, insurance surcharge or court costs.   Texting: Drivers are prohibited from reading or writing text messages or emails while the vehicle is moving. Violators are subject to a $100 fine and court costs.   NC Vision Zero  The NC Vision Zero initiative is a state-wide program which aims to eliminate roadway deaths and injuries using data-driven prevention strategies.   It shares, “Vision Zero is a traffic safety approach focused on eliminating traffic deaths and serious injuries, while improving access to safe, sustainable, and equitable mobility for everyone. Setting zero as the only acceptable target, Vision Zero sends a strong message: deaths on our transportation network are unacceptable and preventable.” One of their safety focus concerns is distracted driving. Vision Zero shares that 87% of North Carolinians thinks is unacceptable to for a driver to use a hand-held phone while driving, they encourage people to avoid contacting loved ones while they are driving, but if you do need to reach someone who is driving devise a plan. For instance, call twice and hang-up, that can be your code for them to pull over safely knowing there is an emergency.  There are three types of distractions. Cognitive (taking your mind off driving), Visual (taking your eyes off the road), and Manual (taking your hands off the wheel). More from NC Vision Zero (www.ncvisionzero.org):

Taking the phone away from your ear does not take away the risk.

“Even with two hands on the wheel, using a hands-free device, such as a Bluetooth or a voice command program, distracts your brain and makes you “cognitively blind.” In fact, “the activity in the area of the brain that processes moving images decreases by up to ⅓ when listening or talking on a phone”. (National Safety Council)

Multi-tasking is a myth!

“Your brain cannot process two cognitively-demanding things at once, such as reading text and driving. Instead, during distracted driving, your attention shifts rapidly between two tasks. In those milliseconds between, situations can rapidly change in a moving vehicle.”     Is there a safer time of day? According to the National Safety Council (www.nsc.org): On average in 2021, fatal car crashes were more frequent on weekends, peaking on Saturday. The number of nonfatal crashes tended to be higher on weekdays, peaking on Friday. For both fatal and nonfatal crashes, the peak time of day was 4 p.m. to 7:59 p.m., but peak crash periods vary substantially over the span of a year:
  • During the spring and summer months, fatal crashes tended to peak between 8 p.m. and 11:59 p.m.
  • In contrast, the nonfatal crash peak is earlier in the summer, from noon to 3:59 p.m.
  • From November through March, the peak for fatal crashes was from 4 p.m. to 7:59 p.m.
No matter the time of day, it’s important to not be a distracted driver. Excuses, excuses! In an article shared in Canada (www.driving.ca), police officers in Ottawa shared some of the creative (and humorous) excuses drivers shared when pulled over for distracted driving incidents: “I wasn’t texting, I was checking email.” “I don’t have my phone with me,” to the officer who heard a phone start to ring. “I’m only reading.” “It’s not a communication device, I’m using it as a radio.” “I was placing an important bet in Las Vegas on the UFC.” “I thought I could use it at a red light,” to the officer who recorded the driver stopped at an intersection through two red-light cycles. “You can’t give me a ticket for this. I got one last week!” “I wasn’t on my phone, I was holding it. I have to hold it. I can’t let it go.” “I have a new girlfriend and our song came on the radio, so I had to call her.” “But I had it on airplane mode.” “I’m from Toronto.” Technology is a Tool, You are still the Driver Whether you’re from Toronto or from here in Matthews, driving is a responsibility. Updated vehicle technology is great, but it’s still up to the driver to pay attention. With newer safety features in cars and trucks, it’s easy to get acclimated to your sensors doing the work for you. While these features are geared to helping the driver with increased safety measures, don’t become complacent and let your car do the driving for you. It’s important to remember that you are still the driver. Forward Collision Warning, Lane Departure Warning, Blind Sport Warning and Rear Cross Traffic Warning (back-up camera) are all great to have, we still need to use our eyes, windows, mirrors, and our common sense to keep our minds on the road. What is this technology all about? NHTSA.gov defines the most common features in today’s vehicles. Forward Collision Warning: Detects a potential collision with a vehicle ahead and provides a warning to the driver. Lane Departure Warning: Monitors the vehicle’s position within the driving lane and alerts the driver as the vehicle approaches or crosses lane markers. Rear Cross Traffic Warning (back-up camera): Warns the driver of a potential collision, while in reverse, that may be outside the view of the backup camera. Blind Spot Warning (in the side mirrors): Warns of a vehicle in the driver’s blind spot. The 2024 Buick Encore GX is just one of many models with advanced safety technology. It features a Back-up Camera, Lane Departure Warning, and Lane Keep Assist. Lane Keep Assist is newer technology, unlike lane departure warning, lane-keeping technology uses cameras to monitor your car’s position and will gently steer the vehicle back toward the center if it drifts too close to the edge of the lane. Requiring clear lane markings (and we’ve all driven country roads with no painted lines at all), it’s a great tool, but not a substitute for paying attention. Going “Old School” Do you remember your driver’s test? Three-point turns, parallel parking, adjusting your mirrors, watching for passing vehicles, turning and looking behind you before you back out, and hands at “ten and two”? Sweating profusely and hoping you’ll pass (maybe that was just me). These guidelines are still important to be a safe driver. Just as you know not to pass in a “no passing zone”, you should remember to keep your eyes on the road before you. While a forward collision warning system is an amazing tool in an emergency, it’s not meant to help you tailgate. At Scott McCorkle’s Liberty Buick-GMC Trucks, we want you to feel comfortable with the technology in your new vehicle and our team is here to answer any questions you may have. We want you to drive safely, whether you are in your new vehicle from us or your grannie’s hand-me-down roadster. Stay Alert North Carolina, and we’ll see you soon.  
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Family-Friendly Auto Service With Straight Answers You Can Trust

Professional Tips and Straight Talk from Top Mechanics on Preventing Dangerous Breakdowns Keeping your family safe on the road starts with being able to trust where you take your vehicle for service. Too many women delay important car care because walking into a service department feels uncomfortable, rushed, or intimidating. When that happens, small warning signs get ignored, and preventable issues can turn into stressful roadside emergencies. A service center should make you feel welcome, respected, and informed, not pressured or talked down to. At Liberty Buick GMC, auto service is built around straight answers and real-world support. This practical service guide offers expert advice from our in-house, experienced mechanics. We see the same dangerous problems every day and know which issues matter most. Keeping your family safe on the road is not just about routine maintenance. It is about avoiding the kind of breakdowns that always seem to happen at the worst possible time, often with kids in the back seat. Unfortunately, putting off critical car care can turn a manageable issue into a preventable roadside emergency. We have identified three of the most dangerous service issues that commonly leave drivers stranded on the side of the road. This service guide is informed by conversations with experienced, top-level Liberty Buick GMC mechanics who consistently see the same preventable problems. When these issues are addressed early, they help protect you and your family and keep small repairs from turning into emergencies. Two of the most serious issues service advisors see involve ball joints and tie rods, which are critical components of your vehicle’s steering and suspension system. A ball joint acts like a pivot point, connecting the control arm to the steering knuckle and allowing your wheels to move smoothly as you steer and drive over bumps. Tie rods connect your steering system to the wheels, translating your steering wheel input into actual movement of the tires. When ball joints or tie rods begin to wear, the warning signs can be subtle at first. You may notice clunking sounds when turning, uneven tire wear, loose or wandering steering, or vibrations in the steering wheel. Left unchecked, these components can fail completely. A failed tie rod can cause sudden loss of steering control. A failed ball joint can allow the wheel to collapse outward or separate from the suspension entirely. If steering failure happens at highway speed or while navigating traffic, the consequences can be frightening and dangerous. Losing the ability to steer means losing control of where your vehicle goes. It can result in an abrupt pull into another lane, a loss of control during a turn, or an inability to avoid an obstacle. These are not minor repairs. They are critical safety issues that should be addressed immediately when identified. Battery health is another common issue that drivers often underestimate. A weakening battery rarely fails at a convenient time. It tends to leave drivers stranded early in the morning, late at night, or in extreme weather. Warning signs like slow engine cranking, dimming lights, or dashboard alerts should never be ignored. Liberty Buick GMC offers free battery checks, and asking about battery health during routine service can prevent a stressful breakdown. Family Friendly Auto Service Center At Liberty Buick GMC, service is designed around real life. Whether you are a busy mom, a professional balancing work and family, or an executive with a packed schedule, car care should never be ignored because of discomfort or inconvenience. Liberty’s service department focuses on being welcoming, respectful, and efficient, with solutions that fit your day so taking care of your vehicle feels simple instead of stressful. Scott Shirley, Head Service Manager at Liberty Buick GMC, understands why many women feel uneasy when visiting a service department. He explains that the discomfort often comes from the belief that they do not know enough about their vehicle and fear being taken advantage of. In reality, many women arrive more prepared than they realize. They have researched symptoms and noticed changes in how their vehicle drives. Scott notes that modern vehicles are highly complex, relying on advanced computer systems that control everything from engine performance to safety features. Even expert technicians frequently need to research, test, and diagnose before pinpointing an issue. No one is expected to know everything about every vehicle, and at Liberty Buick GMC, questions are encouraged and explanations are given clearly and respectfully. A major reason Liberty stands apart is its culture. Across Scott McCorkle’s dealerships, women play important roles as mechanics, service advisors, and managers. That representation matters. It creates an environment where communication is better, concerns are taken seriously, and women feel comfortable and respected from the moment they arrive. Service at Liberty is about partnership, not pressure. The goal is not for women to become mechanics. The goal is confidence. When you understand why a repair matters, what the warning signs look like, and who you can trust, the service experience becomes far less intimidating. Liberty Buick GMC is committed to creating a service environment where women feel safe, respected, informed, and supported. If you have ever delayed service because it felt uncomfortable or inconvenient, consider this your reminder. Preventive care keeps families safe, avoids unnecessary stress, and protects your time. At Liberty Buick GMC, service is built around honesty, efficiency, and real-life flexibility, so you can take care of your vehicle, keep your family moving, and drive away with confidence. Schedule Your Next Service Appointment Today! Click To Schedule or Call 704-708-8000

How to Replace Your Windshield Wiper Blades Yourself | Are Expensive Wiper Blades Worth It?

It’s Hurricane Season! Replace Your Windshield Wiper Blades Today!

The humble windshield wiper blade often goes unnoticed until a torrential downpour hits or morning dew smears across your view. Yet, these essential components are your first line of defense against obscured vision, playing a critical role in your safety on the road. Worn-out wiper blades, characterized by streaking, chattering, or an inability to clear the glass effectively, dramatically reduce visibility, increasing reaction time and the risk of accidents, especially in adverse weather conditions like heavy rain, hurricanes, or even just a muddy splash from a passing vehicle. Prioritizing their replacement isn't just about comfort; it's about ensuring a clear line of sight for safe driving. Here's some insider tips from Liberty Buick GMC Service Manager, Scott Shirley Wiper blades are rubber and over time, endure a relentless assault from UV radiation, extreme temperatures, road debris, and regular use, all of which degrade the rubber or silicone element. This degradation causes the blade to harden, crack, or tear, losing its flexibility and ability to conform to the curvature of your windshield. A compromised blade can't maintain proper contact with the glass, leading to frustrating streaks, missed spots, and an irritating squealing noise. Ignoring these signs means you're driving with a built-in handicap, making every trip in less-than-perfect weather a potentially hazardous gamble. Regular inspection at the Liberty Buick GMC Service Department and timely replacement of your windshield wiper blades are simple, inexpensive acts of preventative maintenance that yield significant safety dividends. Most automotive experts recommend checking your blades every six months and replacing them at least once a year, or sooner if you notice any signs of wear. Don't wait until you're struggling to see through a downpour to realize your blades are failing. A fresh set of wipers ensures optimal clarity, allowing you to focus on the road ahead with confidence, knowing you have the best possible visibility in any driving condition. How to Replace Your Windshield Wiper Blades Yourself Replacing your windshield wiper blades is one of the simplest and most rewarding DIY car maintenance tasks, requiring minimal tools and no specialized mechanical skills. Before you begin, ensure you have the correct replacement blades for your vehicle's make, model, and year – refer to your car's manual or check an online parts finder. You'll typically need to lift the wiper arm away from the windshield until it locks into an upright position. For safety, some prefer to place a towel on the windshield beneath the arm in case it accidentally snaps back, preventing potential damage to the glass. Once the arm is secure, the next step involves detaching the old blade. Most modern vehicles use one of a few common attachment methods: a small tab that you press to release, a clip that you slide open, or a small pin that needs to be disengaged. Carefully observe how the old blade is connected to the arm; often, it slides off once a release mechanism is activated. Gently remove the old blade, noting its orientation, as the new blade will need to be installed in the same manner. Take a moment to clean the windshield thoroughly at this point, removing any grime that might immediately dirty your new blades. Installing the new blade is essentially the reverse of removal. Slide the new blade onto the wiper arm connector until it clicks securely into place. Give it a gentle tug to ensure it's firmly attached. Once both new blades are installed, carefully lower the wiper arms back onto the windshield. Before driving, test your new blades with some washer fluid to ensure they operate smoothly, quietly, and clear the windshield effectively without streaking. This simple, 10-minute task can dramatically improve your driving visibility and save you a trip to the service department. Are Expensive Wiper Blades Worth It? When browsing for replacement windshield wiper blades, you'll inevitably encounter a significant price range, from budget-friendly options to premium, high-performance blades. This often leads to the question: are more expensive wiper blades truly worth the investment? The answer, for many drivers, leans towards a qualified "yes," especially when considering factors like durability, performance in extreme conditions, and overall driving comfort. Premium blades often feature advanced materials like silicone, specialized rubber compounds, or aerodynamic designs that offer superior performance and a longer lifespan compared to their cheaper counterparts. Higher-priced wiper blades frequently boast features engineered for better performance and longevity. Silicone blades, for instance, are known for their enhanced resistance to UV light and extreme temperatures, creating a water-repellent barrier on your windshield over time, leading to less streaking and a clearer view. Beam blades, another premium option, utilize a spring steel tensioner that conforms precisely to the curvature of your windshield, distributing pressure evenly across the entire blade for consistent, streak-free wipes. These design advantages often translate to quieter operation, more effective clearing, and a reduced need for frequent replacements. Ultimately, the value of expensive wiper blades depends on your driving habits, local climate, and personal priorities. If you frequently drive in heavy rain, snow, or live in an area with intense sun exposure, the added durability and performance of a premium blade can significantly enhance safety and reduce frustration. While the initial outlay is higher, the extended lifespan and superior wiping performance can justify the cost, potentially saving you money and hassle in the long run by requiring fewer replacements. For drivers who prioritize optimal visibility and a smoother, quieter wiping experience, investing in higher-quality wiper blades is often a decision they won't regret.

Credit Score Rankings at the Dealership - What you need to know from expert Greg Mongelli

Why Your Credit Score at a Dealership Looks Different Than Credit Karma

If you’ve ever compared the credit score you see on Credit Karma to the one a dealership pulls when you apply for financing, you may have noticed a difference—sometimes a big one. That’s because car dealerships don’t use the same score you see on consumer apps. Instead, they rely on specialized credit scoring models required by banks and lenders that are designed specifically for auto loans. In this article, part of our Liberty Buick GMC series on debunking car-buying myths and sharing insider advice, we’ll explain why these scores are different, what a FICO Auto Score is, how the Equifax Beacon 9.0 Auto-Enhanced report works, and what steps you can take if your credit isn’t where you want it to be. What Is a FICO Auto Score? Most people are familiar with the FICO Score, which is used by banks, credit card companies, and mortgage lenders. But what many don’t realize is that there are multiple versions of FICO scores, and not all are created equal. A FICO Auto Score is a credit score designed specifically for auto lending. It considers the same core factors as a regular FICO Score—like payment history, amounts owed, length of credit history, credit mix, and new credit—but gives extra weight to how you’ve handled car loans in the past. For example, if you’ve consistently made on-time payments on a car loan, the FICO Auto Score will reflect that more positively than your general FICO score might. On the flip side, if you’ve had late car payments or repossessions, those will hurt your Auto Score more than they would your general score. FICO Auto Scores typically range from 250 to 900, unlike the standard FICO range of 300 to 850. Dealerships and lenders use these scores to better predict how likely you are to repay an auto loan. What Is the Equifax Beacon 9.0 Auto-Enhanced Report? At Liberty Buick GMC (and at most dealerships), the credit score used to secure financing is pulled from an Equifax Beacon 9.0 Auto-Enhanced report. This is an auto-specific credit scoring model that many banks and lenders require. Here’s what makes it different from the score you might see on Credit Karma: Credit Karma uses VantageScore, which is a consumer-friendly model designed to give you a general idea of your credit health. Lenders rarely use VantageScore to make lending decisions. Equifax Beacon 9.0 Auto-Enhanced is built for the auto industry. It looks at your overall credit history but emphasizes auto-related credit behavior—like past car loans, delinquencies, or repossessions. Because it’s “auto-enhanced,” this report often produces a score that is either higher or lower than what you see online, depending on your history with auto loans. In other words, your Credit Karma score might show you at 720, but your Beacon 9.0 Auto Score could come back at 660—or even higher, depending on your personal auto credit history. How to Improve Your Credit Score Before Buying a Car If you’re planning to purchase a new vehicle, improving your credit score can help you qualify for lower interest rates and better loan terms. Here are some practical steps: Pay bills on time. Your payment history is the single biggest factor in your score. Even one late payment can drop your score significantly. Pay down credit card balances. High utilization (using more than 30% of your available credit) can hurt your score. Avoid opening too many new accounts at once. Each hard inquiry can temporarily lower your score. Keep older accounts open. The length of your credit history matters—closing an old account can shorten your history and lower your score. Check your credit report for errors. Mistakes happen, and disputing inaccurate information can give your score an immediate boost. Buying a Car with Poor Credit If your credit score isn’t where you’d like it to be, that doesn’t mean you can’t buy a car—it just means the process might look a little different. Here’s what to expect if you’re shopping with less-than-perfect credit: Higher interest rates. Lenders will often approve the loan but at a higher rate to offset risk. Larger down payment. Putting more money down reduces the amount financed and can help you qualify. Shorter loan terms. Lenders may limit repayment to fewer years. Proof of income. Be prepared to provide recent pay stubs, tax returns, or bank statements. Proof of residence. Utility bills or lease agreements may be required to confirm stability. Co-signer option. Having a co-signer with stronger credit can sometimes secure better terms. While these requirements might seem challenging, many buyers with poor credit are able to finance vehicles successfully—especially when working with a dealership that partners with multiple lenders. The Bottom Line The score you see on Credit Karma is useful for tracking trends, but it’s not the same score lenders use when you apply for a car loan. At Liberty Buick GMC, we (and most dealerships) use the Equifax Beacon 9.0 Auto-Enhanced report, which provides lenders with a more accurate picture of how you’ve handled auto credit in the past. By understanding the difference between consumer credit scores and auto-specific scores, you can be better prepared, avoid surprises, and take steps to improve your score before buying. When you’re ready, our team here at Liberty Buick GMC is here to guide you through the process—making sure you get the financing that fits your budget, and the vehicle that fits your life.