Blog / Liberty Buick GMC

Charlotte’s Driving Mess

You’re rolling down Providence Road, heading toward South Park Mall and the perennial Charlottean problem strikes you: traffic. It’s as typical to Charlotte as all the Range Rovers, Mercedes, BMWs, and pricey sports cars. You’re pulling up behind a long line, some 6 deep already, of cars waiting to turn from Providence onto Fairview, and you get to thinking: Am I driving the safest car? What features of my car help to ward off the evils of driving in Charlotte? When I am facing the driving mess that is the morning and evening rush hours in the Queen City, am I certain I have the safest and most dependable ride there is? You pull up to be number two in line, in the turn lane, because the light switched from green back to red. You sit there listening to top 40 tunes and your eyes rove over the cars crossing through the intersection. You glance down at your odometer and see 96, 312 miles, and you think, “wow, it might be time to try something new!” So, what would you buy, what features would you want, and why would you choose what you would? And what about where you live, do the traffic patterns of your particular neighborhood matter to your day-to-day errands? If you’re a typical soccer mom or a football dad, then your driving will be mostly pick-ups and drop-offs, shopping, and running errands within a few miles’ radius of your house. What features will help you with that sort of driving load? But if you’re a working woman, or if you’re a corporate-ladder-climbing man on his hustle, then your commute might be more of a haul than a few short miles to the nearest Chick-fil-A. What do you need to make your commute as smooth and as pleasant as possible?   Charlotte’s Most Dangerous Intersections Thinking about the challenges or difficulties of driving in a growing city, with its growing traffic problems, is a good place to start when deciding what you most want, and need, in a vehicle. Some of Charlotte’s worst intersections might surprise you, as well as give you pause to reconsider what’s more important when purchasing a car: the bells and whistles alone, or those plus some solid, significant safety features. For example, the Charlotte Observer, in a November 2018 article, lists East 12th Street and North Davidson Street as its number 2 worst intersection. This means, running up to NoDa for some tunes and craft beer might be more dangerous than you first thought! Another is that six-lane intersection in the Oakdale North area (Lawning, Miranda, Oakdale, and Sunset) which stands as number 4 in their list (they’ve planned a roundabout, to reconfigure traffic flow there). What about up near the University area, where North Tryon, East Sugar Creek, and West Sugar Creek, all intersect? Did you know that 64,000 vehicles pass through each day, making it one of the busiest intersections on the Observer’s list? Are you prepared to face that mass of traffic each day? Do you have the safest vehicle for your driving needs and habits? What about squeezing into the daily lines at any Chick-fil-A, then doing battle with the line as it wraps around the building and you wrap around with it, in pursuit of that Spicy Chicken Sandwich you craved, how certain are you that your car could take a rear-end from a driving-while-texting or a driver lost in his blaring music? Does your vehicle come equipped with alert systems and rear cameras, which could notify you of the impending hit as you fumble for your money at the window, or a system that might record the incident for insurance reporting purposes? These are things to consider.   Safety First Safety features are the most prevalent focus among car manufacturers who are industry leaders. Did you know, according to the Association for Safe International Road Travel, an organization that tracks data on wrecks, that 37,000 people die in road crashes in the US, and that an additional 2.35 million people are annually injured or disabled by a wreck? It’s also important to note that crashes cost $230.6 billion dollars each year, the share of each citizen being $820 per person. What safety features does your vehicle have to minimize your chances of being counted as one of those statistics? Some of the leading safety features in many new vehicles today include back-up cameras, helping drivers see curbs, pedestrians, and other vehicles in the space behind them, or anything else in their path. That’s a brilliant feature in preventing some very dangerous possibilities, such as running over scooters left in the driveway or hitting someone in NoDa on a rent-a-bike. And do you know about the latest in crash-avoidance systems, also called pre-crash systems, and what these systems can do to keep you safer? Such a system uses lasers, radar, and cameras strategically placed around the vehicle’s body, along with GPS sensors, to build a panoramic view around your vehicle as you drive it. It funnels all of that information into alerts and notifications, to warn the driver. And if you cannot avoid a wreck, the system steps in to affect the steering and braking, so that it works for you when you’re in split-second decision-making scenarios. And how about lane detection systems, which can “read” your positioning on the road and inform you when you begin to veer out of the lane, or are drifting. It can also warn you if a driver is in your blind spot when you attempt to change lanes on 485 to get around that slow-moving snail-of-a-driver, in the center lane. How does it convey its alerts or warning? The system will use visual, audio, or vibration (like the haptic on your Apple watch) to tell you that you may be in a dangerous position when it comes to staying in the lane. If you try to change lanes, because you ignored or missed the warning of something in your blind spot on 77 North, the system will work to keep you in the lane, as well as, keep you centered within your lane. That’s not just a great feature for your own vehicle, but it also keeps you safe from the cars around you when those cars are equipped with this feature. Senseless wrecks from poor lane changes are totally avoidable with the lane detection system. The complementary system to lane detection is blind-spot warning systems, which also use audio, visual, or vibration feedback to warn you if someone is in your blind spot as you cruise up North Tryon Street, heading for your craft beer in NoDa. And how about the virtues of Bluetooth technology, allowing for hands-free calling as well as being integral to many of the systems discussed above. It links to your dashboard or infotainment screen, so you can accept or place calls, or even be notified of a text message, which it can read to you, and then you can respond by audibly dictating a reply text, without ever moving your hands from the wheel or eyes off the road. Think about not just your safety, but your teen driver: such Bluetooth technology can be a great way to cut down on texting and driving wrecks, which are so unnecessary. (Also, did you know that Bluetooth, when paired with Google Maps or Apple Maps, can record your parking location for you? Forgetting where you parked, whether in on-street parking or parking lots scenarios, can be a thing of the past when you turn on this feature in your smartphone app.) And here’s another bonus to driving a vehicle with numerous safety features: lowered car insurance premiums. Many car insurance companies incentivize you to own the safest cars possible by building in credits to your premiums for every safety feature your vehicle possesses. Who doesn’t want to save on car insurance, as well as, have the safest driving experiences as they navigate the mess of Charlotte’s traffic? Safest Vehicles What sort of vehicles have most, if not all, of these features? The NHTSA (National Highway Traffic Safety Administration) gives 4 of 5 stars to the 2018 GMC Yukon, noting its following safety features, which secured its 4 stars:
  • Forward Collision WarningCharlotte’s Driving Mess
  • Lane Departure Warning
  • Crash Imminent Braking
  • Dynamic Brake Support.
The GMC Yukon has had no recalls, which further cements its place as a leader among the safest vehicles in America. Consider the 2018 Buick Enclave SUV with FWD, which gained 5 out of 5 stars from NHTSA, in its overall safety rating:
  • Forward Collision Warning
  • Lane Departure Warning
  • Crash Imminent Braking
  • Dynamic Brake Support.
Again, no recalls, which tells you how solid and dependable the reputation of Buick, like GMC is. It’s built with American families in mind. It’s built with safety in mind. It’s built for the Charlottean soccer mom and her 3 kids, or for the family vacation to the Carolina coastline, taken during dad’s two weeks off in summer when everyone else is also hitting the roads. US News and World Report, when assessing the safety of the 2019 GMC Terrain, looked to the NHTSA in its reporting. The Terrain gained an overall rating of 5 out of 5 stars, with the specifics of Frontal Crash and Side Crash carrying 5 stars, and Rollover getting 4 stars. For a compact SUV, the 2019 GMC Terrain has a great standing in the ratings for its class. The SUV has numerous airbags, 4-wheel ABS brakes, Electronic Stability Control, Traction Control, and Daytime Running Lights. These safety features help to rank it in the top third of its class of Compact SUVs, and its affordability puts safety within reach. It’s a great choice for parents looking to put their child behind the wheel of his or her first car. Similar in ratings and price point to the Terrain is the 2019 Buick Encore, also a Compact SUV, which adds Integrated Turn Signal Mirrors to its list of standard safety features. It, too, has an overall safety rating from the NHTSA of 5 out of 5 stars, making it another leading option in outfitting your daughter with a dependable and safe compact SUV for her commute from south Charlotte to UNC-Charlotte. Sure, that Fiat you saw on Woodlawn was cute, but isn’t a compact SUV like the Encore or the Terrain a better choice? And though the allure of a BMW is always going to be there, you cannot get your family, and all its gear where it needs to go, in it. You need a Yukon, with the same safety features and systems as that BMW, so that you can haul gear and kids and Chick-fil-A around on Saturdays, to matches and meets and practices. Liberty Buick GMC wants to put you in the safest, most reliable vehicles available today. We are unique in that we are large enough to have the inventory our customers need but small enough to get to know our customers personally. We believe in doing what is right for our team and our customers while aiming to be Charlotte’s best Buick/GMC dealership with our state-of-the-art, family-friendly facilities and incredible team of trained professionals.
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Family-Friendly Auto Service With Straight Answers You Can Trust

Professional Tips and Straight Talk from Top Mechanics on Preventing Dangerous Breakdowns Keeping your family safe on the road starts with being able to trust where you take your vehicle for service. Too many women delay important car care because walking into a service department feels uncomfortable, rushed, or intimidating. When that happens, small warning signs get ignored, and preventable issues can turn into stressful roadside emergencies. A service center should make you feel welcome, respected, and informed, not pressured or talked down to. At Liberty Buick GMC, auto service is built around straight answers and real-world support. This practical service guide offers expert advice from our in-house, experienced mechanics. We see the same dangerous problems every day and know which issues matter most. Keeping your family safe on the road is not just about routine maintenance. It is about avoiding the kind of breakdowns that always seem to happen at the worst possible time, often with kids in the back seat. Unfortunately, putting off critical car care can turn a manageable issue into a preventable roadside emergency. We have identified three of the most dangerous service issues that commonly leave drivers stranded on the side of the road. This service guide is informed by conversations with experienced, top-level Liberty Buick GMC mechanics who consistently see the same preventable problems. When these issues are addressed early, they help protect you and your family and keep small repairs from turning into emergencies. Two of the most serious issues service advisors see involve ball joints and tie rods, which are critical components of your vehicle’s steering and suspension system. A ball joint acts like a pivot point, connecting the control arm to the steering knuckle and allowing your wheels to move smoothly as you steer and drive over bumps. Tie rods connect your steering system to the wheels, translating your steering wheel input into actual movement of the tires. When ball joints or tie rods begin to wear, the warning signs can be subtle at first. You may notice clunking sounds when turning, uneven tire wear, loose or wandering steering, or vibrations in the steering wheel. Left unchecked, these components can fail completely. A failed tie rod can cause sudden loss of steering control. A failed ball joint can allow the wheel to collapse outward or separate from the suspension entirely. If steering failure happens at highway speed or while navigating traffic, the consequences can be frightening and dangerous. Losing the ability to steer means losing control of where your vehicle goes. It can result in an abrupt pull into another lane, a loss of control during a turn, or an inability to avoid an obstacle. These are not minor repairs. They are critical safety issues that should be addressed immediately when identified. Battery health is another common issue that drivers often underestimate. A weakening battery rarely fails at a convenient time. It tends to leave drivers stranded early in the morning, late at night, or in extreme weather. Warning signs like slow engine cranking, dimming lights, or dashboard alerts should never be ignored. Liberty Buick GMC offers free battery checks, and asking about battery health during routine service can prevent a stressful breakdown. Family Friendly Auto Service Center At Liberty Buick GMC, service is designed around real life. Whether you are a busy mom, a professional balancing work and family, or an executive with a packed schedule, car care should never be ignored because of discomfort or inconvenience. Liberty’s service department focuses on being welcoming, respectful, and efficient, with solutions that fit your day so taking care of your vehicle feels simple instead of stressful. Scott Shirley, Head Service Manager at Liberty Buick GMC, understands why many women feel uneasy when visiting a service department. He explains that the discomfort often comes from the belief that they do not know enough about their vehicle and fear being taken advantage of. In reality, many women arrive more prepared than they realize. They have researched symptoms and noticed changes in how their vehicle drives. Scott notes that modern vehicles are highly complex, relying on advanced computer systems that control everything from engine performance to safety features. Even expert technicians frequently need to research, test, and diagnose before pinpointing an issue. No one is expected to know everything about every vehicle, and at Liberty Buick GMC, questions are encouraged and explanations are given clearly and respectfully. A major reason Liberty stands apart is its culture. Across Scott McCorkle’s dealerships, women play important roles as mechanics, service advisors, and managers. That representation matters. It creates an environment where communication is better, concerns are taken seriously, and women feel comfortable and respected from the moment they arrive. Service at Liberty is about partnership, not pressure. The goal is not for women to become mechanics. The goal is confidence. When you understand why a repair matters, what the warning signs look like, and who you can trust, the service experience becomes far less intimidating. Liberty Buick GMC is committed to creating a service environment where women feel safe, respected, informed, and supported. If you have ever delayed service because it felt uncomfortable or inconvenient, consider this your reminder. Preventive care keeps families safe, avoids unnecessary stress, and protects your time. At Liberty Buick GMC, service is built around honesty, efficiency, and real-life flexibility, so you can take care of your vehicle, keep your family moving, and drive away with confidence. Schedule Your Next Service Appointment Today! Click To Schedule or Call 704-708-8000

How to Replace Your Windshield Wiper Blades Yourself | Are Expensive Wiper Blades Worth It?

It’s Hurricane Season! Replace Your Windshield Wiper Blades Today!

The humble windshield wiper blade often goes unnoticed until a torrential downpour hits or morning dew smears across your view. Yet, these essential components are your first line of defense against obscured vision, playing a critical role in your safety on the road. Worn-out wiper blades, characterized by streaking, chattering, or an inability to clear the glass effectively, dramatically reduce visibility, increasing reaction time and the risk of accidents, especially in adverse weather conditions like heavy rain, hurricanes, or even just a muddy splash from a passing vehicle. Prioritizing their replacement isn't just about comfort; it's about ensuring a clear line of sight for safe driving. Here's some insider tips from Liberty Buick GMC Service Manager, Scott Shirley Wiper blades are rubber and over time, endure a relentless assault from UV radiation, extreme temperatures, road debris, and regular use, all of which degrade the rubber or silicone element. This degradation causes the blade to harden, crack, or tear, losing its flexibility and ability to conform to the curvature of your windshield. A compromised blade can't maintain proper contact with the glass, leading to frustrating streaks, missed spots, and an irritating squealing noise. Ignoring these signs means you're driving with a built-in handicap, making every trip in less-than-perfect weather a potentially hazardous gamble. Regular inspection at the Liberty Buick GMC Service Department and timely replacement of your windshield wiper blades are simple, inexpensive acts of preventative maintenance that yield significant safety dividends. Most automotive experts recommend checking your blades every six months and replacing them at least once a year, or sooner if you notice any signs of wear. Don't wait until you're struggling to see through a downpour to realize your blades are failing. A fresh set of wipers ensures optimal clarity, allowing you to focus on the road ahead with confidence, knowing you have the best possible visibility in any driving condition. How to Replace Your Windshield Wiper Blades Yourself Replacing your windshield wiper blades is one of the simplest and most rewarding DIY car maintenance tasks, requiring minimal tools and no specialized mechanical skills. Before you begin, ensure you have the correct replacement blades for your vehicle's make, model, and year – refer to your car's manual or check an online parts finder. You'll typically need to lift the wiper arm away from the windshield until it locks into an upright position. For safety, some prefer to place a towel on the windshield beneath the arm in case it accidentally snaps back, preventing potential damage to the glass. Once the arm is secure, the next step involves detaching the old blade. Most modern vehicles use one of a few common attachment methods: a small tab that you press to release, a clip that you slide open, or a small pin that needs to be disengaged. Carefully observe how the old blade is connected to the arm; often, it slides off once a release mechanism is activated. Gently remove the old blade, noting its orientation, as the new blade will need to be installed in the same manner. Take a moment to clean the windshield thoroughly at this point, removing any grime that might immediately dirty your new blades. Installing the new blade is essentially the reverse of removal. Slide the new blade onto the wiper arm connector until it clicks securely into place. Give it a gentle tug to ensure it's firmly attached. Once both new blades are installed, carefully lower the wiper arms back onto the windshield. Before driving, test your new blades with some washer fluid to ensure they operate smoothly, quietly, and clear the windshield effectively without streaking. This simple, 10-minute task can dramatically improve your driving visibility and save you a trip to the service department. Are Expensive Wiper Blades Worth It? When browsing for replacement windshield wiper blades, you'll inevitably encounter a significant price range, from budget-friendly options to premium, high-performance blades. This often leads to the question: are more expensive wiper blades truly worth the investment? The answer, for many drivers, leans towards a qualified "yes," especially when considering factors like durability, performance in extreme conditions, and overall driving comfort. Premium blades often feature advanced materials like silicone, specialized rubber compounds, or aerodynamic designs that offer superior performance and a longer lifespan compared to their cheaper counterparts. Higher-priced wiper blades frequently boast features engineered for better performance and longevity. Silicone blades, for instance, are known for their enhanced resistance to UV light and extreme temperatures, creating a water-repellent barrier on your windshield over time, leading to less streaking and a clearer view. Beam blades, another premium option, utilize a spring steel tensioner that conforms precisely to the curvature of your windshield, distributing pressure evenly across the entire blade for consistent, streak-free wipes. These design advantages often translate to quieter operation, more effective clearing, and a reduced need for frequent replacements. Ultimately, the value of expensive wiper blades depends on your driving habits, local climate, and personal priorities. If you frequently drive in heavy rain, snow, or live in an area with intense sun exposure, the added durability and performance of a premium blade can significantly enhance safety and reduce frustration. While the initial outlay is higher, the extended lifespan and superior wiping performance can justify the cost, potentially saving you money and hassle in the long run by requiring fewer replacements. For drivers who prioritize optimal visibility and a smoother, quieter wiping experience, investing in higher-quality wiper blades is often a decision they won't regret.

Credit Score Rankings at the Dealership - What you need to know from expert Greg Mongelli

Why Your Credit Score at a Dealership Looks Different Than Credit Karma

If you’ve ever compared the credit score you see on Credit Karma to the one a dealership pulls when you apply for financing, you may have noticed a difference—sometimes a big one. That’s because car dealerships don’t use the same score you see on consumer apps. Instead, they rely on specialized credit scoring models required by banks and lenders that are designed specifically for auto loans. In this article, part of our Liberty Buick GMC series on debunking car-buying myths and sharing insider advice, we’ll explain why these scores are different, what a FICO Auto Score is, how the Equifax Beacon 9.0 Auto-Enhanced report works, and what steps you can take if your credit isn’t where you want it to be. What Is a FICO Auto Score? Most people are familiar with the FICO Score, which is used by banks, credit card companies, and mortgage lenders. But what many don’t realize is that there are multiple versions of FICO scores, and not all are created equal. A FICO Auto Score is a credit score designed specifically for auto lending. It considers the same core factors as a regular FICO Score—like payment history, amounts owed, length of credit history, credit mix, and new credit—but gives extra weight to how you’ve handled car loans in the past. For example, if you’ve consistently made on-time payments on a car loan, the FICO Auto Score will reflect that more positively than your general FICO score might. On the flip side, if you’ve had late car payments or repossessions, those will hurt your Auto Score more than they would your general score. FICO Auto Scores typically range from 250 to 900, unlike the standard FICO range of 300 to 850. Dealerships and lenders use these scores to better predict how likely you are to repay an auto loan. What Is the Equifax Beacon 9.0 Auto-Enhanced Report? At Liberty Buick GMC (and at most dealerships), the credit score used to secure financing is pulled from an Equifax Beacon 9.0 Auto-Enhanced report. This is an auto-specific credit scoring model that many banks and lenders require. Here’s what makes it different from the score you might see on Credit Karma: Credit Karma uses VantageScore, which is a consumer-friendly model designed to give you a general idea of your credit health. Lenders rarely use VantageScore to make lending decisions. Equifax Beacon 9.0 Auto-Enhanced is built for the auto industry. It looks at your overall credit history but emphasizes auto-related credit behavior—like past car loans, delinquencies, or repossessions. Because it’s “auto-enhanced,” this report often produces a score that is either higher or lower than what you see online, depending on your history with auto loans. In other words, your Credit Karma score might show you at 720, but your Beacon 9.0 Auto Score could come back at 660—or even higher, depending on your personal auto credit history. How to Improve Your Credit Score Before Buying a Car If you’re planning to purchase a new vehicle, improving your credit score can help you qualify for lower interest rates and better loan terms. Here are some practical steps: Pay bills on time. Your payment history is the single biggest factor in your score. Even one late payment can drop your score significantly. Pay down credit card balances. High utilization (using more than 30% of your available credit) can hurt your score. Avoid opening too many new accounts at once. Each hard inquiry can temporarily lower your score. Keep older accounts open. The length of your credit history matters—closing an old account can shorten your history and lower your score. Check your credit report for errors. Mistakes happen, and disputing inaccurate information can give your score an immediate boost. Buying a Car with Poor Credit If your credit score isn’t where you’d like it to be, that doesn’t mean you can’t buy a car—it just means the process might look a little different. Here’s what to expect if you’re shopping with less-than-perfect credit: Higher interest rates. Lenders will often approve the loan but at a higher rate to offset risk. Larger down payment. Putting more money down reduces the amount financed and can help you qualify. Shorter loan terms. Lenders may limit repayment to fewer years. Proof of income. Be prepared to provide recent pay stubs, tax returns, or bank statements. Proof of residence. Utility bills or lease agreements may be required to confirm stability. Co-signer option. Having a co-signer with stronger credit can sometimes secure better terms. While these requirements might seem challenging, many buyers with poor credit are able to finance vehicles successfully—especially when working with a dealership that partners with multiple lenders. The Bottom Line The score you see on Credit Karma is useful for tracking trends, but it’s not the same score lenders use when you apply for a car loan. At Liberty Buick GMC, we (and most dealerships) use the Equifax Beacon 9.0 Auto-Enhanced report, which provides lenders with a more accurate picture of how you’ve handled auto credit in the past. By understanding the difference between consumer credit scores and auto-specific scores, you can be better prepared, avoid surprises, and take steps to improve your score before buying. When you’re ready, our team here at Liberty Buick GMC is here to guide you through the process—making sure you get the financing that fits your budget, and the vehicle that fits your life.