Customer Testimonials

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DealerRater Apr 17, 2021

I recently had an amazing service experience for my 2003 Buick LeSabre. Major kudos go to Service Dept employees George, Robert, and Jacob, and Joe the mechanic who performed the work on the car. Thanks also to Carl for giving me a ride home. Everyone I've mentioned was very competent, professional and personable, and went above and beyond in the service provided. Thanks again for the amazing customer service!

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Cars Mar 5, 2021

Good quality service 👌. Scott was friendly and nice. I would recommend liberty GMC if your looking for good service on your car. Thank you!

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DealerRater Jan 8, 2021

Excellent service experience on all of my visits. Jason in service does a supper job in keeping you up to date with the progress. Thank you

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Cars Dec 5, 2020

Ben was fantastic during the entire process. If you are looking for a great deal, go to Liberty.

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DealerRater Nov 23, 2020

AWESOME job Liberty GMC you convinced me buying doesn’t have to be a nightmare! Absolutely stress free, fair and accommodating! Robert, Brad and David worked diligently to meet our requirements in a professional and timely manner before the sale and afterwards. By far the best vehicle buying experience for my family. So impressed by this team ....... we purchased 2 trucks in the same week! 😃

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DealerRater Mar 24, 2020

Our family has been coming to dealership for over 15 years, and even through we live farther waway now - we still get our vehicles serviced there - thanks to their awesome team. This visit was just a basic oil change, tire rotation and pick a new tail light assembly. As always, Harvey is friendly and personable. Enjoy interacting with him as he's truly interested in how the family is doing, especially during this crazy time. Offered my 90k scheduled service, but didn't pressure me. It was also good to see the dealership leadership putting up Coronavirus symptom signs ...

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Cars Mar 20, 2020

I scheduled a service appointment for 8:45, drove in and Harvey listened and took notes as to everything I noticed about the vehicle, then walked around the vehicle checking and commenting on various other issues. Then had me in a rental and out of there in 20 minutes. Called me an hour later and told me what needed to be done and the cost, we then agreed on what to do. I picked up my freshly washed truck with new tires, new brakes, turned front rotors, replaced the rear, inspection, oil change, and recall fixed at 3:30 same day. Great service and good ...

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Cars Mar 9, 2020

My issue is not so much with Liberty GMC except, because I purchased the vehicle from them they should assist in the repairs (and push for GM to cover the parts and labor) for the Oil Consumption leak. GM agreed to cover it up to 120K miles but mine did not show signs of an issue until after 120K miles.

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DealerRater Dec 24, 2019

Great service at Liberty once again. Timely and professional. Although it is far out of my way I really don't want to take the car elsewhere for servicing. Jacob Maynes in particularly is a stand out service technician

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DealerRater Dec 17, 2019

Great service great atmosphere great people! Been using them for years, always pleasant! Always telling family and friends to check them out. Real great place.

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DealerRater Jul 3, 2019

Rusty made the car purchasing process so great, we not only bought my husbands truck from him but we went back to buy a SUV for me. Treated us with the best customer service....even my young children were excited to go to the car dealership to see Rusty and the rest of the team! Everyone we worked with was great...Greg, Brad and Dave for financing’ Really couldn’t have asked for a better experience. Thanks Liberty!

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Cars Apr 4, 2019

As always, my service work was done very well and in a timely manner. I have all my service work done here.

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Cars Mar 16, 2019

My service here at Liberty has been a very pleaseant experience ! Harvey has assisted me for these 5 years and he is the single reason Why I continue to go 30 miles one way to get my gmc service !!

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Cars Feb 28, 2019

George Fisher has been my service man for 12 years. He is the only reason I go to Liberty GMC . He is the reason I purchased a new vehicle from them. He has always been honest, dependable, and never disappointed me in 12 years. He is The BEST

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Cars Feb 14, 2019

The best dealership to have a good experience and leave knowing that all your needs were met with professionalism. Personnel always greets you with a big smile and eager to please. Their lounge is comfortable and always clean, making your wait a pleasant experience. I have been a customer since 2004, always knowing I was in the best of hands!

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Cars Dec 19, 2018

Staff were very professional and provided services in a timely manner.

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DealerRater Dec 4, 2018

Worked with Rob Mullins and Brad McCorkle Had a good experance they were very easy to work with I have reccomended them to several friends and I feel sure they will give them the same experance

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Cars Oct 17, 2018

Rob is always there for us when we go. Best place to buy a car. Everyone is terrific there. Have been going there for years. And will be going back.

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DealerRater Sep 9, 2018

We were searching the internet for a specific make and model in a specific color. Our search lead us to Liberty Buick in Matthews,NC. We called and spoke to Eric, who could not have been nicer and most helpful to provide the information we needed. We decided this was the “vehicle for us”! However, we live in Florida and due to prior commitments could not get to NC for a few days. Eric worked with us to accommodate our situation. Upon arriving at the dealership, we were greeted by a spectacular team. Greg Mongelli, New Car Sales Manager, and ...

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Cars Aug 27, 2018

Employees are the BEST and make for a wonderful experience! Considering I travel 3 hours for service, it has to be excellent! Can't get any better.

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Cars Jan 24, 2018

Easy and simple to buy my 2017 GMC Canyon. The sales department worked with me to complete the sale.

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Cars Jan 23, 2018

Specifically, I deal with George Fisher and for the past 15 years or so, I have always felt trust and confidence in all of my dealings at Liberty.

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DealerRater Aug 31, 2017

Ryan Shippy was honest an made us feel no pressure was great time buying a car from GMC LIBERTY. Cant wait to refer as many friends as possible to RYAN SHIPPY

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DealerRater Nov 20, 2016

This is my third Terrian and my second from Liberty, these folks work with you to get your needs resolved and smiles all around. Great job....

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DealerRater Oct 16, 2016

Dennis is The Man! If you are in the Market for a new vehicle Liberty & Dennis are the people to see! M Rossi Charlotte NC

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DealerRater Mar 24, 2016

My wife and I started looking for our next vehicle a couple of weeks ago and decided to visit Liberty Buick GMC. As soon as we pulled in we were greeted by Steve. Steve introduced us to Brad the GM and immediately felt at home. They aligned with our needs and set expectations of how they operate. We were given a tour of their property and quickly found the truck we wanted. In the past when we bought from another dealer we never brought our kids since buying a vehicle can be stressful. We knew we found a great place ...

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DealerRater Jul 28, 2015

This by far was the most pleasent experience I've ever had in purchasing a car. The whole staff was very pleasant and efficient. I went to two other dealerships but neither was as professional or able to give me the price I was looking for. I would definitely recommend liberty to anyone looking to purchase a car.

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DealerRater Jul 15, 2015

Scott and his team took EXCELLENT Care of us! We checked 5 other dealerships and none of them could get close to the price.. The other dealers said " If Liberty is going to sell you a truck for that price, we can't beat it and I would buy it right now!" Well we did! Thanks so much for a GREAT experience and a AWESOME price!

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DealerRater Nov 3, 2014

This is by far the best dealership to work with. From the beginning of the purchase thru delivery, everyone at Liberty was very professional and easy to deal with. This is the 2nd car we have purchased from Liberty and will be a repeat customer in the future.

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DealerRater Sep 4, 2014

I just purchased my 2nd vehicle from Liberty. Traded in my 2007 Acadia with 222,000+ miles. Yes, they did offer me a very fair price on the trade even though it had very high mileage. The reason that I went to Liberty is the way their Service Department has treated me over the past 7 years and 3 months. I am sure that all of their Service people are great, but George Fisher has been my personal service "go to" for all the time that i have dealt with Liberty except for the few months that he was away from the company. ...

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DealerRater Aug 25, 2013

This was by far the best car shopping experience my wife and I have ever had. Bruce is an outstanding Sales man. Took time to listen to us and our needs. Bruce and Brad worked tirelessly to get the deal we were looking for. The Deal they proposed was outstanding. The people working in this place actually care. It is not about just selling you a car, but building a relationship. I wish I could give more stars!!! After the purchase the service did not stop- follow-up(s) from Bruce and his willingness to go the extra mile is unprecedented. ...

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DealerRater Jan 7, 2012

My boyfriend had asked chris to look for a vw eos for my 27th bday and chris came thru. When we pulled into the lot there was a bow on the car and it had just heen detailed and washed. It was the best experience i have had buying a car. If you need a car go see chris behlke at libertyville buick gms. Thanks chris for helping to make it an extra special bday.

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DealerRater Jul 13, 2010

Liberty went above and beyond to help my buy a new truck! They even went 150 miles overnight to get the one I wanted from another dealer. They sold it for less than I was going to pay, and even found every applicable rebate for me! My first service was free, and I found that the wait was short and the job superb. They even detailed the interior, washed and dried the exterior, and filled my tank before sending on my way. No pushy salesmen here! Just friendly, courteous, knowledgeable staff ready to help you find the vehicle you want at ...

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